The ProCopy Difference.
It’s more than just our cool polo shirts.
ProCopy sells and services office printers and copiers, as well as offers software solutions to support your office. Our 2.5-hour response time is the fastest in the industry, and our customer service is unparalleled. In fact, we started as a “service-only” copier repair company. Thanks to our amazing communication skills and staunch commitment to client relationships, we expanded to selling and leasing the top two office copy machines, Canon and Ricoh, across Arizona and the United States.
But no matter how much we expand, we’re still dedicated to keeping our customers’ businesses up and running and doing whatever it takes to create a stress-free office environment.
Our Mission. Accepted.
TAKE CARE OF THE CUSTOMER AT ALL COSTS.
Okay, we won’t do a pizza run for you. But we do consistently provide outstanding value, service and increased productivity.
OPERATE WITH THE HIGHEST INTEGRITY.
Whether we’re dealing with employees, customers, vendors or circus clowns, we aim to earn the respect of our community while working toward a more prosperous future.
PROVIDE EXCELLENT CAREER OPPORTUNITIES.
We don’t want to churn and burn our employees, which is why we offer earnings and career growth that keep us all working happily as a team. We’d say we’re a family, but we never fight at the dinner table.
ESTABLISH AND MAINTAIN LONG-TERM VENDOR ALLIANCES.
Our “partnering concept” provides the best products with the very best support. Essentially, we make sure our vendors don’t screw you over.
NEVER LOSE OUR PERSONAL TOUCH.
Regardless of growth, we’ll always keep that local feel our competitors pretend to have but can’t deliver on.
Our Risk-Free Performance Guarantee
ProCopy is dedicated to giving customers the best service possible. We’ll do whatever it takes to make sure you’re happy with your service and have the equipment you need for your business to run smoothly.
- 2.5-hour response time to service your equipment. If we’re late, we discount our services by 1% every 10 minutes.
- 24/7 after-hours phone support with a ProCopy technician.
- 97% or better uptime on your devices.
- 5-year satisfaction replacement. If you’re not completely satisfied with your product’s performance, we’ll replace it at no cost for a similar model within five years of installation.
- Individualized programs with service price ceilings for life.
- No hidden costs. We always do what we say with no fine print.