Copier Repair & Service

You Need It Fixed Now. Not in Three to Seven Business Days.

It’s 8:37 Thursday night and you’re finally finishing your report for that big budget meeting tomorrow morning. You hit print, and the copier bursts into flames.

Okay, maybe your issue isn’t that extreme, but we know what it feels like when your office equipment goes down. That’s why we focus on exceptional service and getting your business back on track. In fact, ProCopy started as a service-only repair company and still maintains a “customer first, whatever it takes” attitude.

Our old-school face-to-face service, 2.5-hour technician repair response time and 24/7 phone support mean you’re getting personal attention whenever you need help. Our unique and fully customizable service plans fit into your business’s needs, and our 12-month account review ensures you’re not over or under utilizing your plan.


ProCopy is dedicated to giving customers the best service possible. We’ll do whatever it takes to make sure you’re happy with your service and have the equipment you need for your business to run smoothly.

  • 2.5-hour response time to service your equipment. If we’re late, we discount our services by 1% every 10 minutes.
  • 24/7 after-hours phone support with a ProCopy technician.
  • 97% or better uptime on your devices.
  • 5-year satisfaction replacement. If you’re not completely satisfied with your product’s performance, we’ll replace it at no cost for a similar model within five years of installation.
  • Individualized programs with service price ceilings for life.
  • No hidden costs. We always do what we say with no fine print.
    “Amazingly for 9 years we have never had an issue with ProCopy for anything. They have earned and kept our loyalty.”
    Kathy Sweet

    V.P., AutoMatik

    Toner Replacement

    Toner replacement and cartridge removal is most likely the single most redundant task that needs maintaining, but try running your copier effectively without it!

    It can put your productivity at a complete stand still. That’s why it’s important to rely on a local Tucson company to keep your toner and cartridges available and replaced on a regular basis.

    Is It Time To Replace Your Old Copier?

    Tough questions like this sometimes have the easiest answers. The answer to this is , when your copier spends more time being worked on than it does producing for you, then it’s time…

    Your ProCopy Technician will know far before you get to this point and make qualified recommendations on which route is the best. With proper service and maintenance your copier should function properly for years, but there always comes a time when new problems need up to date solutions.

    Technology Changes

    As we know in our ever changing fast paced environment, technology is always changing and that’s not any different with regard to copier technology. It’s important to discuss with your ProCopy team what new features are available that may increase your company’s overall productivity and quite possibly your overall bottom line profit.

    ProCopy In-Depth Assessment

    At ProCopy, we aren’t just looking at your immediate needs, we’re looking at your future needs. Let us help you get where you want to be. Request your In-Depth Analysis today and we can start working on the best solution for your business.